Eliminate the anxiety of waiting.
The modern waiting room is a chaotic, friction-filled environment that frustrates patients and overwhelms staff. PocketDran is a multi-tenant SaaS that digitizes the "take a number" experience for healthcare providers, walk-in clinics, and high-volume centers—giving patients freedom and receptionists ultimate control.
The Three-Tiered Architecture
A seamless experience for everyone
Our platform caters to three distinct user personas, ensuring zero friction for the end-user, ultimate control for staff, and maximum security for your business.
Frictionless Patient Flow
Patients don't download an app or create accounts. They walk in, scan a QR code, and are instantly routed to a branded landing page to select their required service.
Live SSE & Twilio SMS
Patients watch a real-time countdown on their browser. If they prefer to wait in their car, Twilio API integration sends an automated, bulletproof SMS text the moment they are called.
Receptionist Command Center
Behind secure login, front-desk staff access a live, auto-updating grid. Seamlessly call the next patient, instantly triggering SMS dispatch. Utilize the bumping mechanism for emergencies.
Environmental TV Displays
Cast a massive, branded "Now Serving" board to a smart TV in the lobby with loud audio chimes. The ultimate failsafe ensuring even those without smartphones know it's their turn.
Simple process
How PocketDran works
From walk-in to consultation, the entire process is designed to be completely frictionless.
1. Scan & Join
Patient walks in and scans a QR code with their phone. No app needed.
2. Quick Details
They fill a dynamic, clinic-customized form to request their specific service.
3. Wait Anywhere
Patient watches their live queue position on their phone or gets an SMS text.
4. Get Called
Receptionist clicks "Call" on the dashboard. TV chime rings & SMS is sent.
Power without the enterprise price tag
Say goodbye to antiquated physical ticket dispensers and bloated healthcare software that costs thousands per month. Designed specifically to target the massive "missing middle" market: local clinics and service businesses that need reliability on a budget.
Clinic Standard License
ROI through peace of mind. Reduce patient walk-outs and completely eliminate front-desk crowding with a simple, tailored plan.
What's included
- Unlimited Patients
- Twilio SMS Notifications
- Multiple Service Queues
- Custom TV Lobby Display
- High-touch onboarding
- Dedicated support